Agent-based simulation (ABS) models are potent tools for analyzing complex systems. However, understanding and validating ABS models can be a significant challenge. To address this challenge, cutting-edge data-driven techniques offer sophisticated capabilities for analyzing the outcomes of ABS models. One such technique is process mining, which encompasses a range of methods for discovering, monitoring, and enhancing processes by extracting knowledge from event logs. However, applying process mining to event logs derived from ABSs is not trivial, and deriving meaningful insights from the resulting process models adds an additional layer of complexity. Although process mining is invaluable in extracting insights from ABS models, there is a lack of comprehensive methodological guidance for its application in ABS evaluation in the research landscape. In this paper, we propose a methodology, based on the CRoss-Industry Standard Process for Data Mining (CRISP-DM) methodology, to assess ABS models using process mining techniques. We incorporate process mining techniques into the stages of the CRISP-DM methodology, facilitating the analysis of ABS model behaviors and their underlying processes. We demonstrate our methodology using an established agent-based model, Schelling model of segregation. Our results show that our proposed methodology can effectively assess ABS models through produced event logs, potentially paving the way for enhanced agent-based model validity and more insightful decision-making.

This research investigated the simulation model behaviour of a traditional and combined discrete event as well as agent based simulation models when modelling human reactive and proactive behaviour in human centric complex systems. A departmental store was chosen as human centric complex case study where the operation system of a fitting room in WomensWear department was investigated. We have looked at ways to determine the efficiency of new management policies for the fitting room operation through simulating the reactive and proactive behaviour of staff towards customers. Once development of the simulation models and their verification had been done, we carried out a validation experiment in the form of a sensitivity analysis. Subsequently, we executed a statistical analysis where the mixed reactive and proactive behaviour experimental results were compared with some reactive experimental results from previously published works. Generally, this case study discovered that simple proactive individual behaviour could be modelled in both simulation models. In addition, we found the traditional discrete event model performed similar in the simulation model output compared to the combined discrete event and agent based simulation when modelling similar human behaviour.

In this paper, we investigate output accuracy for a Discrete Event Simulation (DES) model and Agent Based Simulation (ABS) model. The purpose of this investigation is to find out which of these simulation techniques is the best one for modelling human reactive behaviour in the retail sector. In order to study the output accuracy in both models, we have carried out a validation experiment in which we compared the results from our simulation models to the performance of a real system. Our experiment was carried out using a large UK department store as a case study. We had to determine an efficient implementation of management policy in the store's fitting room using DES and ABS. Overall, we have found that both simulation models were a good representation of the real system when modelling human reactive behaviour.

In our research we investigate the output accuracy of discrete event simulation models and agent based simulation models when studying human centric complex systems. In this paper we focus on human reactive behaviour as it is possible in both modelling approaches to implement human reactive behaviour in the model by using standard methods. As a case study we have chosen the retail sector, and here in particular the operations of the fitting room in the women wear department of a large UK department store. In our case study we looked at ways of determining the efficiency of implementing new management policies for the fitting room operation through modelling the reactive behaviour of staff and customers of the department. First, we have carried out a validation experiment in which we compared the results from our models to the performance of the real system. This experiment also allowed us to establish differences in output accuracy between the two modelling methids. In a second step a multi-scenario experiment was carried out to study the behaviour of the models when they are used for the purpose of operational improvement. Overall we have found that for our case study example both discrete event simulation and agent based simulation have the same potential to support the investigation into the efficiency of implementing new management policies.